The following is a briefing of an administrative taining course to be held in South Africa.
As an Administrative Professional you can enhance your performance with management and self-leadership skills. Get better at setting your own administrative priorities, improve your ability to communicate clearly and negotiate with colleagues, and learn to innovate in your role.
Register to attend this intensive 5-day administrative assistant training program focused on practical learning, designed and facilitated by business people that understand your challenges and will guide you to find effective solutions.
You will learn the following:
- Manage changing roles and responsibilities whether working with bosses, peers, team members or customers
- Clearly and confidently communicate and negotiate to manage conflicts and achieve results
- Apply emotional intelligence and effective listening practices to your job
- Use strategic diplomacy to handle office politics, difficult people and demanding situations
- Gain Management and leadership skills to prepare for advanced roles in your organisation
- Network and learn from a diverse group of peers from different functions, industries and countries
- Develop a personal action plan to implement back at work
- Learn and practice using real-world examples over 5 interactive days
